Refund policy
RETURNS & EXCHANGES
PRPSE STANDARD
All Sales Final
Every PRPSE STANDARD piece is produced and fulfilled with intention.
All sales are final. We do not accept returns, exchanges, or cancellations for changes of mind, incorrect size selections, or personal preferences, except where required by applicable law.
We encourage customers to carefully review product descriptions, sizing information, and order details before completing their purchase.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Include the following information:
Your order number
A description of the issue
Clear photographs of the item and the affected area
Our team will review your request and determine the appropriate resolution, including a replacement when applicable.
Replacement Eligibility
Replacement requests are subject to review and verification. Items must be unworn, unwashed, and in their original condition, unless the nature of the defect makes this unreasonable.
Approved replacements will be provided at no additional product or standard shipping cost to the customer.
Incorrect Size or Color Selection
Please verify your selections before checkout. We do not offer exchanges for sizes or colors selected incorrectly by the customer, except where required by law.
Contact
For assistance with an order, please contact PRPSE STANDARD through our website’s Contact page.
Nothing in this policy limits any rights customers may have under applicable consumer protection laws.